Frequently Asked Questions (FAQ) - Hemp New Zealand™

Frequently Asked Questions (FAQ's)


Hemp Seed Oil in Capsules

Hemp seed oil is derived from the seeds of the hemp plant and is prized for its ideal ratio of omega-3 and omega-6 fatty acids, including GLA, as well as other nutrients like vitamin E and minerals. The omega-3 in hemp seed oil is an essential fatty acid, meaning we can only obtain it from our diet, and has many health benefits.

Hemp seed oil capsules are legal in most countries, as they contain negligible amounts of THC (the psychoactive compound in cannabis). However, it is essential to ensure that the product complies with local regulations before travelling. When travelling, consider ways to keep the capsules at a cool temperature 

Hemp seed oil capsules are typically swallowed whole and can be thrown into a smoothie if you are busy and on the go. The recommended dosage varies depending on individual needs, It’s advisable to follow the instructions on the container, and consult to a healthcare professional for personalized guidance. 

While hemp seed oil is generally considered safe for most people, some may experience mild side effects of digestive discomfort. We recommend that you take the capsules after food to see if that helps settle any digestive discomfort.  

It is very rare to have an allergic reaction to hemp seed oil. The capsules are made with natural ingredients but as always it pays to check whether you can tolerate them.  

Additionally, hemp seed oil may also act as a mild blood thinner and may lower blood pressure slightly. If you are managing any condition requiring medication, please check with a health care practitioner before starting.  

Many people prefer to take hemp seed oil capsules in the morning with breakfast. This allows the body to absorb the nutrients gradually throughout the day, providing sustained energy and support for cognitive function. 

Alternatively, some individuals choose to take hemp seed oil capsules in the evening with dinner or before bedtime. This timing may promote relaxation and support better sleep quality, thanks to the potential calming effects of omega-3 fatty acids. 

Ultimately, consistency is key, so it’s essential to establish a routine and ideally take the capsules at the same time each day for optimal results. 

While hemp seed oil is generally considered safe for most people, it’s essential to adhere to recommended dosages to avoid potential side effects or adverse reactions. The maximum dosage can vary depending on factors such as body weight, age, overall health, and the concentration of the capsules.  

Our guidelines are to Start Low, Go Slow: If you’re new to hemp seed oil capsules, it’s wise to start with a low dosage and gradually increase it over time. This allows your body to adjust and minimizes the risk of experiencing adverse effects. 

Expired hemp seed oil capsules can pose potential risks to your health and may impact their effectiveness. 

Over time, the oils in the capsules can degrade, leading to a decrease in nutrient content and potential rancidity. As a result, consuming expired capsules may not provide the intended health benefits and could even be ineffective. 

Rancid oils can cause digestive discomfort, including nausea, bloating, and stomach cramps. 

To determine if your hemp seed oil capsules have expired, check the expiration date printed on the packaging. Additionally, inspect the capsules for any signs of deterioration, such as changes in colour, texture, or odour. If the capsules appear discoloured, have a rancid smell, or show visible signs of spoilage, they should be discarded immediately. 

To prolong the shelf life of hemp seed oil capsules and prevent them from expiring prematurely, store capsules in a cool, dry place away from direct sunlight and heat sources. Avoid exposure to moisture, which can accelerate degradation. Use hemp seed oil capsules within the recommended timeframe to ensure maximum potency and effectiveness. 

We understand that some customers are concerned about consuming gelatin capsules, and as such it is something that we are always looking for a solution to. Our current capsules are bovine gelatin, and contain 100% New Zealand Grown hemp seed oil. Our bottled oil and protein products are vegan.

Hemp Seed Oil in Capsules and Exercise

Exercise recovery is a crucial aspect of any fitness regimen, and incorporating hemp seed oil capsules into your post-workout routine may offer benefits such as reducing inflammation to supporting muscle repair and enhancing recovery time.

The advice below is relevant to training exercise, and would be additional to any dosing you take to support your general well-being.

Hemp seed oil capsules contain omega-3 and omega-6 fatty acids, which have anti-inflammatory properties. After intense exercise sessions, inflammation can occur in the muscles and joints, leading to discomfort and delayed recovery.  

By reducing inflammation, hemp seed oil capsules may help alleviate post-workout soreness and promote faster recovery. 

Joint discomfort and stiffness are common after intense exercise, particularly in activities that involve repetitive movements or high impact.  

The anti-inflammatory properties of hemp seed oil capsules can help reduce joint inflammation and support overall joint health, improving mobility and reducing discomfort during recovery periods. 

Quality sleep is essential for exercise recovery, as it allows the body to repair and regenerate tissues, balance hormones, and consolidate memories.

Hemp seed oil capsules may promote better sleep quality due to their potential calming effects, helping you achieve the restorative rest needed for optimal recovery.

When using hemp seed oil capsules for exercise recovery, it’s important to consider dosage and timing.

Dosage: Take 1-2 capsules post exercise. Adjust the dosage based on body weight, exercise intensity, and individual response.

Timing: Take hemp seed oil capsules ideally within 30 minutes to an hour after exercise. This timing allows for optimal nutrient absorption and utilization by the body during the recovery process.

Consistency is key when using hemp seed oil capsules for exercise recovery. Pay attention to how your body responds, and adjust the dosage or timing as needed to optimize recovery and performance.

Product Related Questions

The Promise skin care range is guaranteed to be hand-made with only organic ingredients, most of which are certified. The overall products themselves have not been independently certified. You can rest assured that we only source the highest quality ingredients for our skin care range.

The well-known Rick Simpson “hemp oil” cancer treatment is made from unfertilized cannabis flower buds, and these are currently illegal in New Zealand. Our product is made from the oil of the hemp seeds. The oil is highly nutritious, and has a lot of health benefits of it’s own, including supporting the body’s healing mechanisms and immune system. It can be a helpful addition to a cancer sufferers diet, but it is not a cancer cure. Please visit our testimonials, health benefits and other information pages for more details.

Hemp is not a Class C Drug. The Misuse of Drugs (Industrial Hemp) Regulations 2006 and Food Regulations 2015 were both amended in 2018 to allow the sale of hemp products (i.e. hemp seed derivatives such as hemp hearts, protein and hemp seed oil) as food. Hemp seed products are exempt from Class C drug classification because of the recognition of their low THC and CBD content.   Cannabis sativa plant, fruit and seed are still classed as a Class C controlled drug under the Misuse of Drugs Act.

Yes, our vegan-certified  protein powder and hearts are for human consumption.  

Our hemp seed oil skincare is hand blended from mostly certified organic high quality natural essential oils, free from any preservatives. We have an expiry day of up to one year unopened. Once open it is recommended to use the product within six months ideally. However even though the fragrance may change slightly the products remain safe for use for much longer. The shelf life can be extended by storing your products in the fridge.

THC is the psychoactive component in cannabis, and it is THC that is tested for when you are drug tested. Our hemp crops are tested to ensure there is no THC in our products.


Shipping is free on orders over $100, and weigh less than 5kg, within New Zealand. A flat rate of $6.50 applies to all other New Zealand orders.

Yes, we do have a signature required option. If you send your parcel with a Signature Required service, and no one is present to sign for it at delivery, we’ll leave a Card to Call or a Card to Collect. You will then need to either collect the parcel from the address on the card, or arrange re-delivery at a later date (if this option is available)

Orders are sent the next day. All orders are sent by courier with a tracking number. Orders are usually delivered in 24-48hrs, with 99% of orders delivered within 3 days.

All orders receive a tracking number that can be viewed on

We accept credit card, debit card, and bank transfer. You will save 2% by paying with bank transfer. Please note that orders are not sent until payment has cleared.

Yes. Our website and payment gateways are encrypted with SSL, and we do not hold any customer credit/debit card information.

The option to save your credit/debit card details for next time is available with the Stripe secure payment gateway. These details are stored with Stripe, so My Hemp Farm will never see your card details.

Please fill out the contact form or email and we will assist you shortly.

Visit the “My Account” page in the menu, then click on “Subscriptions”.

Please email with your order number to request a refund. We will transfer payment back to the card you paid with, or return the funds to your bank account, depending on the payment method used.

HempFarm Dollars

Every purchase you make on our website can earn Hemp Farm Dollars. Simply make your purchase while logged in.

You will also earn 2 Hemp Farm Dollars for each review you write (after purchasing the item). Abuse of this system is not accepted.

View the Loyalty Points page



1 Hemp Farm Dollar = 1 New Zealand dollar.

Add items to your basket, then click “View Basket”. Click the “Apply Discount” button below the text that shows you how many Hemp Farm Dollars you have to spend. Type in how many Hemp Farm Dollars you want to use this time, then click ok.
If you want to remove your discount, Click “Remove” in the “Basket Totals” box on the right.
If you want to reapply Hemp Farm Dollars, click on “Shop”, then click on “View Basket” again.

Yes! You don’t have to choose between spending or saving, you will always earn Hemp Farm Dollars on every purchase.

Yes! You don’t have to choose between spending or saving, you will always earn Hemp Farm Dollars on every purchase.

Hemp Farm Dollars earned on an item cannot be redeemed at the time of buying it.

You can spend all earned Hemp Farm Dollars immediately afterwards on a new purchase (as long as payment has cleared for the first purchase).

This is visible in the “My Account” Dashboard.

Don’t worry, we can update your balance manually! Just send an email to with your order number and the email address on your account.

Medical Disclaimer

This document was created using a template from SEQ Legal (

Our website,, contains general medical information.

The medical information is not advice and should not be treated as such.

3.1 The medical information on our website is provided without any representations or warranties, express or implied.

3.2 Without limiting the scope of Section 3.1, we do not warrant or represent that the medical information on this website:

(a) will be constantly available, or available at all, or

(b) is true, accurate, complete, current or non-misleading.

You must not rely on the information on our website as an alternative to medical advice from your doctor or other professional healthcare provider.

If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider.

If you think you may be suffering from any medical condition, you should seek immediate medical attention.

You should never delay seeking medical advice, disregard medical advice or discontinue medical treatment because of information on our website.

Our website,, includes interactive features that allow users to communicate with us.

You acknowledge that, because of the limited nature of communication through our website’s interactive features, any assistance you may receive using any such features is likely to be incomplete and may even be misleading.

Any assistance you may receive using any our website’s interactive features does not constitute specific advice and accordingly should not be relied upon without further independent confirmation.

This is visible in the “My Account” Dashboard.

Don’t worry, we can update your balance manually! Just send an email to with your order number and the email address on your account.

Scroll to Top
Hemp Farm Hemp Seed Oil 500ml
Hemp Seed Oil
Hemp Farm Hemp Hearts 500g
Hemp Seed Hearts
Healing Balm 30g & Hemp Farm, Hemp Seed Oil in Caps 240x 1000mg combo
Bundles | Gift Sets
Hemp Farm, Hemp Seed Oil in Capsules 240x 1000mg
Hemp Seed Capsules
Skincare Glow Set
Natural Skincare
All Products
All Products
Hemp Farm Hemp Protein 500g
Hemp Protein
Hemp Hurd - green building & animal bedding - Hemp New Zealand
Animal Bedding